FAQ

Do I need a physician referral in order to receive Physical Therapy treatment?
For self-pay patients and some insurances - No. MOTI Physiotherapy accepts patients without a physician referral. In the state of California, patients are able to be evaluated and treated by licensed physical therapists without a physician referral under the legislation. However, certain insurances may require a physician referral in order to cover your PT visits. Call our office and our administrator will be happy to verify with your insurance company.
What insurances do you take?
We take Medicare and all PPO insurances, most with in network benefits. For those insurers for which we are out of network, MOTI can handle the billing process on your behalf.
What are your cash rates?
Initial Evaluations are always $165. Follow up sessions after the Initial Evaluation are $125. We offer a discounted package for follow up sessions. You can purchase 10 visits for $1100.
Do you treat my condition?
If you have had a problem or pain that no one has been able to figure out, give a clinician at MOTI Physiotherapy a try. Call our office and schedule a free 15 minute consultation. A therapist would be happy to assess your problem and explain how they would be able to help. Diagnoses and problems commonly treated at MOTI Physiotherapy include: Orthopedic and Soft Tissue Injuries, Post-Operative Orthopedic Surgery, Scoliosis, Acute and Chronic Pain Problems, Neurological Disorders, Neuromuscular Dysfunction, Sports injuries, Pelvic pain, and many more!
What is FAFS?
A Fellow of Applied Functional Science, which is the highest level of certification through the Gray Institute (www.grayinstitute.com). All FAFS therapists have completed a one year didactic and clinical continuing education fellowship emphasizing the principals, strategies, and techniques.
What forms of payment do you accept.
Cash, check, or credit card
How long is my visit?
Most Physical Therapy visits will last about 60 minutes.
What should I wear?
Please wear comfortable and athletic clothing. Closed toe shoes, preferably tennis shoe/sneaker.
What is your cancellation policy?
MOTI has a strict 24 hour cancellation policy. If you need to reschedule or cancel your appointment, we ask that you leave a message or email with your MOTI location prior to the 24 hours leading up to the appointment. No shows and/or cancellations made within that 24 hour window will be subject to a strict $75 cancellation fee.
My insurance has strict limits on how many physical therapy visits I have per year. What options do I have when my benefits run out?
A large percentage of our practice is performed on a “cash pay” basis. You can convert to cash pay if your insurer limits the number of visits they will pay towards. Moreover, we will work with you specifically by providing a thorough “home exercise program” with appropriate “upgrades” to allow you to do much of the work on your own.

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